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0

Can't access /settings page anymore

Dec 28, 2019 - 7:54 AM

https://getchamp.myshopify.com/community/champ/forums/1021/topics/12376 Copy
  • Brett
    Brett
    Brett
    Brett Dec 28, 2019 - 7:54 AM

    Hi Support team

    I sent an email to support@getchamp.net. Copying my bug here also.

    Right now I'm stuck as I can't do any settings anymore. And the forum isn't accessible
    I'm getting the message There was an error in the third-party application
    Forum URL: https://best-trading-indicator.com/a/forum

    I'm trying your Champ Forum Shopify APP
    I tried to insert a favicon image in the settings. The favicon image used is a PNG but lower than 520x520.
    Seems your app didn't like to a point I can't even access my forum anymore

    I'm seeing this issue only in the settings page.

    I exported the data from your app just in case. As I feel that's the kind of issue where I'll have to uninstall and re-install the app right?

    Thank you

    0
    Champ user
  • Champ Support
    Champ Support Moderator
    Champ Support
    Champ Support Moderator Dec 28, 2019 - 3:15 PM

    @davidattias This should be fixed now. I'll be sending you an email shortly.

    1
    Need help? Contact me at support@getchamp.net or here. Brand new! Add your own signature at https://getchamp.myshopify.com/community/champ/preference
  • Brett
    Brett
    Brett
    Brett Dec 31, 2019 - 3:44 AM

    Thank youuu

    0
    Champ user
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