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  • 3 issues: Upvoting Topics, Tagging Topics, and Unread Post/ Private Message Boxes are blank
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3 issues: Upvoting Topics, Tagging Topics, and Unread Post/ Private Message Boxes are blank

Jul 22, 2020 - 6:44 PM

https://getchamp.myshopify.com/community/champ/forums/1021/topics/18030 Copy
  • @champsupport
    I grouped these 3 bugs together in case the issue is a result of our implementation.

    Upvoting Topics
    We've enabled Topic upvoting, but clicking the upvote arrow doesn't seem to increase the count

    Tagging Topics
    We're having issues adding tags to existing topics. A grey button to add tags appears, but clicking it doesn't seem to do anything

    Unread Post/ Private Message Boxes are blank
    In the champ forum when there are no unread posts or private messages, the box shows 0, however on our forum it is blank. Any idea why?

    Thanks for any advice or direction on these issues!

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  • Hi @michaelr , I have a suspicion that the three are related. The app loads some Javascript to enable all those functionalities. Could you email me at support@getchamp.net with your _.myshopify.com domain so I can take a closer look? If your site is in development and is behind a password, forward that to me as well.

    Cheers

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  • thanks just sent!

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  • @michaelr Just sent a reply (3 replies, actually) -- Sorry for the verbose emails. Take a look and let me know.

    1

    Need help? Contact me at support@getchamp.net or here. Brand new! Add your own signature at https://getchamp.myshopify.com/community/champ/preference
  • Perfect thanks! We'll give the suggested fix a try and let you know if we have any questions!

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