I just created an account on your store and was able to login/logout/post (and stay logged in afterwards).
Could you send me more information to email@example.com? I'd like to look into this further.
If you provide the following information, that would be great:
- Your browser and browser version
- Steps to reproduce the problem (if you're able to provide this)
I also did some digging around and found this useful post from the Shopify community forum: https://community.shopify.com/c/Shopify-Discussion/How-to-keep-customer-logged-in/m-p/468169
As you may already know, Champ does not handle the logging in/logging out functionality of your website. We just piggy-back on top of Shopify's authentication system. If you read the post from the Shopify community forum, the Shopify customer rep says that the cookie which keeps the customer logged in expires after 24 hours. This means if there's a period of inactivity, Shopify's own system will log you out automatically, which may be what's happening.
What should not be happening (and let me know if you notice this) is if you login, post right away, and you get logged out -- again, this should not be happening.
Some merchants who are on trial period on Shopify also have a problem where their custom domains are configured properly -- but that's another problem entirely altogether. Champ asks Shopify for the proper configuration to do a correct redirection after a post is made -- and if this information is incorrect, then Champ redirects to the wrong site and that may affect the user's logged in status.
Hope the above information helps.