Hi team
There is a private chat feature right now. Pretty cool one
I'd like to suggest a public chatroom for more than 2 users. Basically, all users could chat in the same chatroom.
The moderator could create public chatrooms and give access based on Shopify tags.
This would help to retain the users on the store websites for a longer period of time - and add a lot of value to the stores' community.
Thank you