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0

support@getchamp.net email does not work

Jul 25, 2018 - 10:50 AM

https://getchamp.myshopify.com/community/champ/forums/6/topics/1389 Copy
  • Anonymous
    Anonymous
    Anonymous
    Anonymous Jul 25, 2018 - 10:50 AM

    I have tried to email you 3x at support@getchamp.net and it does not work... is there an alternate email?

    0
  • Champ Support #2
    Champ Support #2 Moderator
    Champ Support #2
    Champ Support #2 Moderator Aug 2, 2018 - 9:55 PM

    Really sorry about that.

    It's nuts, but we didn't even realize our email was down until we received a ping from Shopify regarding a negative review someone had left.

    We use Google Apps for our email service and they misconfigured our email system (during an upgrade). As you can understand, we're as disappointed as our customers here. Again, apologies -- the email should work now.

    0
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