Free B2B CRM Software manages customer segments by grouping contacts with shared details. Businesses create segments based on industry, deal stage, or location. Tags help sort leads quickly. Filters update lists in real time as data changes. Teams can target emails to each group. Sales views focus on high value accounts. Free B2B CRM Software also tracks behavior and history for better grouping. This helps teams personalize outreach, improve follow ups, and manage relationships in a clear and organized way across sales and marketing efforts.