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  • Cannot edit or update topic title, and moderator settings don't work
0

Cannot edit or update topic title, and moderator settings don't work

Sep 24, 2019 - 3:46 AM

https://getchamp.myshopify.com/community/champ/forums/7/topics/10799 Copy
  • Anonymous
    Anonymous
    Anonymous
    Anonymous Sep 24, 2019 - 3:46 AM

    • Cannot edit or update topic title
      Tagged as 'champ-admin', I tried to edit some topic titles within a forum where only REGISTERED users can view and post. However, each time after clicking 'Update topic' and going back to the topic page, the title stayed unchanged. What's weird is that within the forum where ANYONE can view and post, topic titles can be updated.

    • Moderator settings do not work
      In Champ's forum setting page, we are told that we can customise each forum's moderator tag to allow a specific user to be authorised to moderate the forum. I set the moderator tag and tag myself as 'moderator-product-design'. When I try to edit whatever topic or post, it comes up with error 'You do not have permission to access'.

    champ-moderator-tag-error.png

    0
  • Champ Support
    Champ Support Moderator
    Champ Support
    Champ Support Moderator Sep 24, 2019 - 7:33 AM

    Hi there,

    That shouldn't be happening. Could you please contact me at support@getchamp.net with your __.myshopify.com account name so I can take a look?

    Thanks

    0
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