Want to add a forum like this one to your store? Install Champ Now

Welcome to Champ's live demo

Did you know that this isn't just a demo?
This is our live pre-sales Q&A and support forum. Take a look around and say "Hello".

0

Planned Champ Features (January 2020)

Jan 1, 2020 - 10:33 AM

https://getchamp.myshopify.com/community/champ/forums/7/topics/12440 Copy
  • This topic is read only
  • As usual, a monthly thread is created to keep our customers informed about what new features are coming up.

    Completed:

    • Fixed issue with notification worker
    • Added RESTful API for writing to the Topic and Post resources
    • Major database upgrade (January 18, 2020)
    • Backend code base update -- I will need to complete this before proceeding with any further enhancements. I anticipate this will be done by about January 22 to 25.
    • Hide forum completely for users who don't have permission
    • Improved search functionality
    • Icon/picture for forums

    Upcoming:

    • More moderator controls for users (eg. points) - January
    • Allow tagging of topics - January
    • oEmbeds - TBD
    • Improve PageSpeed - TBD

    Deferred:

    • Timestamps for private messages - TBD

    Considering:

    • Bulk updates to forums

    If you have any ideas or suggestions, please add it below here. I ask that you create an account and log in if you post so that I can follow up with you directly if I have any questions or need clarification on suggestions.

    This post was edited Jan 31, 2020 02:06PM

    Need help? Contact me at support@getchamp.net or here. Brand new! Add your own signature at https://getchamp.myshopify.com/community/champ/preference
  • Someone suggested back in the December feature thread to have some feature to bulk update forums. I'm currently thinking about this and how it might work. If you have any thoughts on this, please post this below.


    Need help? Contact me at support@getchamp.net or here. Brand new! Add your own signature at https://getchamp.myshopify.com/community/champ/preference
  • What do people think about a feature to allow users to quote other text (eg. a response)?


    Need help? Contact me at support@getchamp.net or here. Brand new! Add your own signature at https://getchamp.myshopify.com/community/champ/preference
  • Hi team

    For the tags and users to quote text and bulk forum edit (I'm the one who suggested it), those are great ideas :)

    We can already quote using the markdown character right?

    quoting someone

    2/
    I'd like to suggest an upgrade for the user profile page available from
    Forums > My Profile > Preference.
    In their personal Forum profile page, what about adding a description field also so that the users can introduce themselves? This field should be optional.
    Even better, would be wonderful if the forum/shop owner could create a custom HTML form with checkbox - for the users to select their center of interests.

    Let's assume I'm a store selling clothes for men, women, kids.
    The customer on his/her profile can specify what he/she's into.

    Example:

    Are you interested by:
    <form action="/preference" method="get">
    < input type=checkbox name=clothes1 value=Men>Men clothes<br>
    < input type=checkbox name=clothes2 value=Women>Women clothes<br>
    < input type=checkbox name=clothes3 value=Kids>Kids clothes<br>
    < input type=submit value=Submit>
    </form>

    This post was edited Jan 1, 2020 04:00PM

    Champ user
  • Putting my public chatroom request here also
    https://getchamp.myshopify.com/community/champ/forums/6/topics/12389/page/1#post-32388
    Having more than 1 public chatrooms (based on customer profile) would be a great addition also

    Thanks team


    Champ user
  • API resource added for writing to the Topic and Post resources. Note that the API is not an officially supported feature, so YMMV. Please refer to the guide here: https://getchamp.net/guides/api/


    Need help? Contact me at support@getchamp.net or here. Brand new! Add your own signature at https://getchamp.myshopify.com/community/champ/preference
  • Yet another feature request..... in Discord we can use commands
    For example, the forum moderator will set !command and !command will display a pre-formatted text
    Could be a nice addition for the public chatroom

    The idea is to configure pre-formatted answers to the most frequently asked questions that the users can get answered

    Thanks


    Champ user
  • Example of public chatroom I have in mind
    Could be located in the forum but in a specific page within the same domain
    Public chatoom

    Or we could even access it through an icon located at the bottom left or right of the forum
    Public chatroom access icon


    Champ user
  • Feature request - when a forum requires a tag to view content and the user does not have the tag, I would like to be able to hide that forum from the user in the list of forums. The current behavior is that the user sees the forum but then gets You do not have permission to access when they try and view the posts.
    I would be fine with this being an additional toggle in the forum set up so the current behavior is unchanged.

    Thanks

  • Hi @Anonymous / @brianwatson, I think that is doable. Added to the list.


    Need help? Contact me at support@getchamp.net or here. Brand new! Add your own signature at https://getchamp.myshopify.com/community/champ/preference
  • Major database upgrade underway this afternoon and was completed within 10 minutes or so.

    This post was edited Jan 18, 2020 04:20PM

    Need help? Contact me at support@getchamp.net or here. Brand new! Add your own signature at https://getchamp.myshopify.com/community/champ/preference
  • Completed major backend system update. Took about 5 days! But everything should be faster. More importantly (and unfortunately I'm unable to show any of this) is that the code base is now cleaner (and leaner) than before and is ready for additional enhancements.

    You will also notice the user interface for the app's dashboard has been cleaned up and refreshed. Please notify me at support[at]getchamp.net] if you notice anything broken.

    In addition to updates to the codebase, we've also upgraded two of our databases with more ram and CPU cores. Things should be slightly snappier.

    For the next few days, I'll be adding additional automated tests to the app's codebase to make things more robust and to prevent changes from breaking features.

    This post was edited Jan 19, 2020 09:30PM

    Need help? Contact me at support@getchamp.net or here. Brand new! Add your own signature at https://getchamp.myshopify.com/community/champ/preference
  • Forum hiding is enabled as of this afternoon.

    By default, all forums are listed in the forum pages, including the ones that a user/visitor does not have access to.

    You can now set (on a per forum basis) which ones are visible to everyone (regardless of access), which ones are only visible to those with access (eg. to tagged users, logged in users), and which ones are only visible to moderators (ie. your internal forums).

    Screenshot 2020-01-20 12.42.02.png

    This post was edited Jan 20, 2020 12:42PM

    Need help? Contact me at support@getchamp.net or here. Brand new! Add your own signature at https://getchamp.myshopify.com/community/champ/preference
  • Search functionality was updated this evening.

    Previously, the topic titles were not indexed. Now they are included in the app's internal search indices, which should provide an improved search experience for users.


    Need help? Contact me at support@getchamp.net or here. Brand new! Add your own signature at https://getchamp.myshopify.com/community/champ/preference
  • Added oEmbed support to the list.


    Need help? Contact me at support@getchamp.net or here. Brand new! Add your own signature at https://getchamp.myshopify.com/community/champ/preference
  • Added support for forum images (you can see it's active now in this demo forum). Go to the forum and upload the image you want for it :-).


    Need help? Contact me at support@getchamp.net or here. Brand new! Add your own signature at https://getchamp.myshopify.com/community/champ/preference