Hi, this is Simon, the developer for Champ.
If you've contacted support or have ever needed help in getting things set up, I've been the person helping out on the other end.
I created Champ about 4 years ago now, and it's been a piece of software I created out of love. It's been refined over the years, and although I recognize that the app may not work for every single merchant, it does help a lot of merchants who find it very helpful.
If you enjoy Champ, please head on over to https://apps.shopify.com/champ and give it a (hopefully good) review.
Unfortunately, the ones who are most vocal are often the ones who are unhappy. And oftentimes that leads to misrepresentation of how things actually are. If you're having trouble with Champ or are unsure of anything, do reach out to me.
Please note that there is a code of conduct I adhere to. Threats or abusive communication are, by default, not received and/or ignored. Reasonableness and politeness are the best tools in good communcation 😃.
