Notifications: Trouble With Gmail

Greetings,

I tried to set up notifications, even chatted with Google, and I clicked Send Test Message when finished. Your instructions say I should have gotten a message at my Shopify account's main email address. I got nothing. Clearly, I made a mistake somewhere.

I am suspicious of the support Google gave, so please tell me if you think there's something amiss with the information I put in the Champ notifications form. /(Tried to upload a picture, but it failed.)/

SMTP from email: smtp.gmail.com
SMTP Username: community@wowzabrain.com
SMTP Password: 8-digit password that G Suite generated
SMTP Address: smtp.gmail.com
SMTP Port: 587

If everything looks good to you, I'll check with Google again.

Thanks

Hi @Derek,

I'll send an email to you via support[at]getchamp.net to see if you have this problem resolved.

Hmmm. Never got the email.

Still having trouble--notifications aren't going out.

Hi Derek,

I've just emailed you at @wowza---.com" rel="nofollow" target="_blank">f---@wowza---.com (redacted) to follow up.

Please take a look at my email message and let me know.

Cheers

Hi! I have the same problem, can you suggest anything that would help

Hi @Anonymous -- the message sent at 1:38 AM, I think you also sent me an email. I've sent you back a reply. Let me know if you're still having problems.