Want to add a forum like this one to your store? Install Champ Now

Welcome to Champ's live demo

Did you know that this isn't just a demo?
This is our live pre-sales Q&A and support forum. Take a look around and say "Hello".

Notifications: Trouble With Gmail

Oct 10, 2018 - 3:42 PM

  • Greetings,

    I tried to set up notifications, even chatted with Google, and I clicked Send Test Message when finished. Your instructions say I should have gotten a message at my Shopify account's main email address. I got nothing. Clearly, I made a mistake somewhere.

    I am suspicious of the support Google gave, so please tell me if you think there's something amiss with the information I put in the Champ notifications form. /(Tried to upload a picture, but it failed.)/

    SMTP from email: smtp.gmail.com
    SMTP Username: community@wowzabrain.com
    SMTP Password: 8-digit password that G Suite generated
    SMTP Address: smtp.gmail.com
    SMTP Port: 587

    If everything looks good to you, I'll check with Google again.

    Thanks

    0
  • Hi @Derek,

    I'll send an email to you via support[at]getchamp.net to see if you have this problem resolved.

    0
  • Hmmm. Never got the email.

    0
  • Still having trouble--notifications aren't going out.

    0
  • Hi Derek,

    I've just emailed you at @wowza---.com" rel="nofollow">f---@wowza---.com (redacted) to follow up.

    Please take a look at my email message and let me know.

    Cheers

    This post was edited 2018-10-23 10:25:16 -0400
    0
  • Hi! I have the same problem, can you suggest anything that would help

    0
  • Hi @Anonymous -- the message sent at 1:38 AM, I think you also sent me an email. I've sent you back a reply. Let me know if you're still having problems.

    0
Quick reply