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Notifications of Postings

Support
  • Derek Mosley

    Greetings. I use Champ for customer support and I can't seem to figure out how to configure it so it will send me a notification of every post any customer puts up. Someone just posted yesterday and I only learned of it because I happened to check Latest this morning. In my account I have Enable Notifications checked and I am subscribed to all the forums. What else can I do and how can I test any changes I make to me certain the notifications function is working correctly?

    Post reply
  • Champ Support Moderator

    Hi Derek,

    Could you contact me at support with the following information:

    • The Shopify customer account you're logged into, in which you have enabled all notifications checked
    • Your __.myshopify.com domain

    I'd like to check our logs to see the emails sent.

    Thanks

    Need help? Contact me at support@getchamp.net or here. Brand new! Add your own signature at https://getchamp.myshopify.com/community/champ/preference
    Post reply

Quick reply

How to format posts

Champ uses Markdown for formatting text in posts. Certain markup tags (eg. H1) are forbidden to ensure that pages remain semantically compliant. Other tags are automatically sanitized to ensure all content is secure.

  • Emphasis, aka italics, with *asterisks* or _underscores_.
  • Strong emphasis, aka bold, with **asterisks** or __underscores__.
  • Combined emphasis with **asterisks and _underscores_**.
  • Strikethrough uses two tildes. ~~Scratch this.~~
  • Links are added automatically, but can be formatted like so: [My link](https://mylink.com)
For more information, take a look at the Markdown Cheatsheet.