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Notifications of Postings

Jun 25, 2019 - 1:55 PM

https://getchamp.myshopify.com/community/champ/forums/7/topics/7734 Copy
  • Derek Mosley
    Derek Mosley
    Derek Mosley
    Derek Mosley Jun 25, 2019 - 1:55 PM

    Greetings. I use Champ for customer support and I can't seem to figure out how to configure it so it will send me a notification of every post any customer puts up. Someone just posted yesterday and I only learned of it because I happened to check Latest this morning. In my account I have Enable Notifications checked and I am subscribed to all the forums. What else can I do and how can I test any changes I make to me certain the notifications function is working correctly?

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  • Champ Support
    Champ Support Moderator
    Champ Support
    Champ Support Moderator Jun 27, 2019 - 3:25 PM

    Hi Derek,

    Could you contact me at support with the following information:

    • The Shopify customer account you're logged into, in which you have enabled all notifications checked
    • Your __.myshopify.com domain

    I'd like to check our logs to see the emails sent.

    Thanks

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How to format posts

Champ uses Markdown for formatting text in posts. Certain markup tags (eg. H1) are forbidden to ensure that pages remain semantically compliant. Other tags are automatically sanitized to ensure all content is secure.

  • Emphasis, aka italics, with *asterisks* or _underscores_.
  • Strong emphasis, aka bold, with **asterisks** or __underscores__.
  • Combined emphasis with **asterisks and _underscores_**.
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For more information, take a look at the Markdown Cheatsheet.