Answer each question once
Write a good answer one time. Every customer with the same question can find it later, instead of emailing you again. Your regular customers often answer before you do.
The forum is part of your store's website and uses your store's design. Customers sign in with the same account they use to shop with you.
Free for 14 days, then $29 a month on your Shopify bill. Cancel any time.

The conversations below come from this store's own forum, through Champ's theme block. Your store gets the same block for its home page.
A forum is a website where people post questions and replies that everyone can read. Here is how Shopify stores use one.
Write a good answer one time. Every customer with the same question can find it later, instead of emailing you again. Your regular customers often answer before you do.
Make a forum that only some customers can see, such as VIPs, wholesale buyers or course students. You choose who gets in with customer tags in your Shopify admin.
Members can post photos of what they made, caught, built, grew or wore. This is content your customers create for you.
Post an update and let customers ask questions underneath it. Everyone sees the answers.
Customers can send each other private messages, so the conversation keeps going while you sleep.
Every conversation becomes a page on your own store's website. Google can find these pages, which can bring new visitors to your store.
The forum appears inside your store's theme. Customers stay on your website the whole time.

Run the forum from the Champ dashboard: choose who can read and post, and keep spam out.

Some forum tools put your forum on a separate website, like forum.yourstore.com or a site the tool owns. Google treats that as a different website, so the visitors it brings do not count toward your store.
Champ puts the forum on your store's own website address. Every question and answer becomes a page there, and Google can find it.
See everything Champ does →your-store.com/community/champ
your-store.com/community/champ/forums/gear
your-store.com/community/champ/topics/1204
You can change the /community/champ part in the Champ dashboard.
Free for 14 days, then $29 a month. There are no other plans, no extra fees and no limits on members or posts. You pay on your normal Shopify bill, and you can cancel any time inside the app.
Pricing details →Every setting explained in plain steps. The developer guides are optional.
Install the app and add a link to the forum in your store's menu.
02Change the forum's colours, fonts, logo, web address and wording.
03Choose who can post, approve posts and keep spam out.
04Connect the forum to other software. Most stores never need this.
Install it, set up your forum, and cancel before the trial ends if it is not for you. You will not be charged.